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Terms & Conditions

Effective Date: May 21, 2025
Welcome to EMVEE by Marcella Valdes, a boutique medspa located in Coral Gables, Florida. By booking an appointment, purchasing a service, or using our website, you agree to the following terms and conditions.

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1. Medical Disclaimer

All services offered at EMVEE by Marcella Valdes are elective and non-emergency in nature. They are intended for aesthetic enhancement and wellness purposes only. Results vary by individual and are not guaranteed. No treatment is a substitute for medical care by a licensed physician. All patients are required to complete a consultation and consent forms prior to treatment.

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2. Appointments & Scheduling

  • Appointments are required for all services.

  • New patients must arrive 10-15 minutes early to complete intake paperwork.

  • If you are more than 15 minutes late, we reserve the right to reschedule your appointment and a fee may apply.

  • EMVEE by Marcella Valdes reserves the right to refuse service at our discretion.

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3. Cancellation Policy

  • We require 24 hours' notice for all cancellations or rescheduling.

  • No-shows or late cancellations may result in a $75 fee or forfeiture of booking deposit.

  • Repeated no-shows may result in denial of future booking privileges.

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4. Deposits & Payments

  • A deposit may be required at the time of booking to secure your appointment.

  • Deposits are applied toward your service total unless you cancel outside our policy terms.

  • We accept major credit cards, debit cards, and other approved payment methods.

  • All sales are final. No refunds will be issued once treatment has been rendered.

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5. Pricing & Services

  • Prices are subject to change without prior notice.

  • Promotions and discounts cannot be combined unless explicitly stated.

  • All services and packages must be used within 12 months of purchase unless otherwise specified.

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6. Eligibility for Treatment

  • You must be at least 18 years old for injectable treatments.

  • Patients must disclose all medical conditions, allergies, and medications prior to treatment.

  • EMVEE by Marcella Valdes reserves the right to decline treatment based on medical contraindications or safety concerns.

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7. Photo & Video Consent

  • With your consent, before-and-after photos may be taken for clinical and/or marketing purposes.

  • You may opt out of any photo usage by notifying us in writing prior to treatment.

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8. Privacy Policy

We are committed to protecting your personal health information in compliance with HIPAA. Please review our full Privacy Policy for more information on how your data is used and stored.

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9. Website Use

  • Website content is for informational purposes only and does not constitute medical advice.

  • Unauthorized use or reproduction of content, images, or branding is prohibited.

  • By using our website, you agree not to misuse, alter, or tamper with any content or features.​

 

11. Messaging Terms & Conditions

  • When you opt-in to the service, we will send you a message to confirm your signup.

  • By opting into messages, you agree to receive recurring automated marketing and informational text messages from EMVEE by Marcella Valdes. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

  • Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with EMVEE by Marcella Valdes. EMVEE by Marcella Valdes reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. EMVEE by Marcella Valdes also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

  • Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

  • Your consent to receive marketing messages is not a condition of purchase.

  • Carriers are not liable for delayed or undelivered messages.

  • Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from EMVEE by Marcella Valdes again, just sign up as you did the first time and EMVEE by Marcella Valdes will start sending messages to you again.

  • You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at emveemia@gmail.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

  • We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

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12. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

EMVEE by Marcella Valdes
2 Aragon Ave Suite 21
Coral Gables, FL
📧 info@emveemedspa.com
📞 (786) 338-0041

Terms & Conditions 

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